Dialogic Blog

Unified Communications as a Service (UCaaS) – A Sweet Spot for Network Operators

by Elhum Vahdat

Jun 24, 2016 6:00:00 PM

SaaS, IaaS, PaaS, NaaS, MaaS, UCaaS are all examples of XaaS.  According to TechTarget, XaaS is a collective term said to stand for “anything as a service.”  The acronym refers to an increasing number of services that are delivered over the Internet, on-demand, and on a subscription basis.  XaaS is the essence of cloud computing.  For the readers of this blog, especially network operators, UcaaS – Unified Communications as a Service – should be the acronym of interest, especially since it is forecasted to be a $37.85 billion dollar market by 2022 according to Transparency Market Research.

Read More

Topics: Communications Application Development

WebRTC and Cloud-based PBX - Can.do

by Jim Machi

Jun 21, 2016 9:47:29 AM

A few weeks ago I attended and spoke at ByNet Expo in Israel. I spoke in the telecom track about the “Agile Network.”  Part of what I was talking about was the value of WebRTC and NFV going forward in terms of the profound impact and changes these technologies will have on telecom. 

During this event, I had an opportunity to meet with a number of our customers.  One of the interesting customers I met with was Fone.do

Read More

Topics: WebRTC and Multimedia VAS, Events

Load Balancing Act

by Chris Boulton

Jun 17, 2016 9:57:10 AM

It’s exciting times in the world of communications as technologies and our daily usage patterns evolve.  This is most apparent when considering the Dialogic PowerVille Load Balancer (LB) which rides in tandem with the ever evolving demands placed on it by its leading edge customers and partners.  It’s a tough ‘Act’ to follow and provides a key indicator into the future direction that solution designers must take if they want to stay ahead of the curve and deliver on the promise that is being widely touted by our industry. 

Read More

Topics: Signaling, Communications Application Development

How to Scale Your SIP Applications: Step-by-step Guide

by Vince Puglia

Jun 16, 2016 10:10:27 AM

Scaling SIP services can be tough, but it shouldn't be. Follow this ‘how-to’ guide or video (at the bottom of the post) to get your load balancer working in 10 minutes or less. 

Read More

Topics: Communications Application Development

Real Time Communications Moving to the Forefront of Web-Based Solutions

by Tim Moynihan

Jun 15, 2016 4:35:43 PM

There’s been quite a buzz coming out of Apple’s recent announcement about iOS 10.  What caught my eye was the part  about messaging.  Here at Dialogic we often highlight real time communications (RTC) solutions and how we can make those solutions great by working with partners.  So when I see an article in TechCrunch   with the headline “Apple’s iOS10 Finally, Truly Begins the Mobile Messaging War,” it’s something to take note of.

Read More

Topics: WebRTC and Multimedia VAS, Communications Application Development

Cisco VNI Repot on IoT / M2M connectivity

by Jim Machi

Jun 14, 2016 9:32:42 AM

The Internet of Things is all about connectivity of everything.  While some IoT connectivity will be from wired devices and sensors, much of it will be from mobile connections.  But how does one measure mobile IoT adoption? According to the February 2016 Cisco VNI report, measuring the growth of smarter end-user devices and M2M connections is a clear indicator of the growth of IoT.  And the VNI report predicts some whopping growth – from 604 million M2M connections in 2015 to 3.1 billion by 2020.  Machina Research expected 24 billion connected devices by 2024.  Clearly, smart cities, maintenance, automotive, healthcare, etc. are seeing the benefits of connected information. 

Read More

Topics: Internet of Things, Communications Application Development

Service Reliability – Not What it Used to Be

by Alan Percy

Jun 13, 2016 10:00:00 AM

As we become increasingly dependent on IP networks and applications for everyday business and commerce, what used to be a “convenience” has now turned into a “necessity”.  

Read More

Topics: Events, Communications Application Development

Visual IVR – Answering the Call for Mobile Customer Self-Service

by Elhum Vahdat

Jun 10, 2016 6:00:00 PM

In my previous blog, I shared my thoughts on how Visual IVR, or Visual Interactive Voice Response, is an ideal service for Mobile Network Operators (MNOs) to run on their new LTE networks.  What makes Visual IVR ideal for LTE is the need for speed, since the visual content is web-based (unlike Video IVR where the content is streaming together with the audio).  In many cases, LTE also provides the added ability to simultaneously manage a voice call and data to a network.  In short, Visual IVR enables the caller to make choices both visually and audibly by syncing the audio and visual portions of the call and LTE’s rollout helps make this happen.

Read More

Topics: Communications Application Development

Facebook Looks At Telco Infrastructure From the Ground Up

by Thomas Schroer

Jun 9, 2016 10:30:00 AM

Facebook is at it again. Back in 2011, Facebook formally kicked off the Open Compute Project (OCP) along with companies like Rackspace, Intel, and Goldman Sachs. The intent was to share ideas and figure out ways to build the most efficient computing infrastructure at the lowest possible cost. The various projects were set up in an open source model to help hardware with more efficient, more scalable and more flexible platforms for computing, storage, and networking.  There are now more than 150 member companies such as Apple, Google, and Microsoft, and recently this year service providers AT&T, Deutsche Telekom AG., EE, and Verizon all joined the project as well.

Read More

Topics: Events, 3G, 4G, 5G, and WiFi, NFV/SDN & Cloud

Most Forgotten App Development Best Practice

by Jim Machi

Jun 7, 2016 9:24:57 AM

On April 19, Dialogic’s Alan Percy hosted a webinar on “Application Development Best Practices.”  To listen to the webinar, please click here.  While I was listening to that webinar, I had my Product Management hat on.  In my blogs, I typically write about what’s going on in the market, but today will be different. I’m going to get into my product management persona for a bit.

Read More

Topics: Communications Application Development