Dialogic Blog

Coming of the Mobile Advertising Age

by Jim Machi

Sep 27, 2016 9:30:00 AM

Many of you probably know about the yearly Internet Trends report that comes out from Mary Meeker.  There is always a lot of thought-provoking information in there, and if you are interested in macro trends and their potential impacts, that’s a great place to start.

One area she covered is mobile advertising. 

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Topics: WebRTC and Multimedia VAS, VoLTE/VoWifi & IMS, Communications Application Development

How to Build a WebRTC Gateway and Integrate IBM Watson Speech-to-Text Services

by Vince Puglia

Sep 21, 2016 9:38:04 AM

WebRTC and Cognitive Computing are two technologies that are undoubtedly transforming industries but perhaps the velocity of change comes from how easy it is to integrate these two technologies. Cloud-Platforms-as-a-Service (CPaaS) companies like Telestax are enabling web developers to easily add real-time communications to any application through their rapid service creation environment RestComm. Then Cognition-as-a-Service companies like IBM Watson continue to push what artificial intelligence can achieve and provide an easy RESTFul based interface. Combine these two elements and get a cognitive communications that can be used in almost any vertical. From emotional analysis in the contact center to ensure customers are satisfied after every call to smartbot agents capable of handling customer inquiries via SMS - it's all possible with cognitive communications.

This 'how-to' will be a step-by-step guide on building a WebRTC service that interacts with IBM Watson.

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Topics: WebRTC and Multimedia VAS, Guides: White papers, Infographics, and more

Value-Added Services in the VoLTE World – Enterprises

by Jim Machi

Sep 20, 2016 9:30:00 AM

From an enterprise value-added services perspective, voice conferencing could be a good one.  Enterprises still need to host conferences, so conferences that can be on-demand would provide value. Adding video to a voice conference, and enabling collaboration to that conference, would be even better.  Expanding out a traditional service like this is a good example of a VAS that a service provider could offer and get paid for.  The on-demand piece above is crucial. 

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Topics: WebRTC and Multimedia VAS, VoLTE/VoWifi & IMS, Communications Application Development

Telecommunications in the Cloud – Class 5/Residential Services (2 of 3)

by Elhum Vahdat

Sep 16, 2016 6:00:00 PM

In my first of three blogs on Telecommunications in the Cloud, I discussed how the growth and importance of telecommunications combined with the continually growing reliability, security, and cost-efficiency of the hosted model (in the cloud) has created enterprise and residential services that can’t be ignored.  Specifically, I discussed Hosted IP PBX for enterprises, a Communications-as-a-Service (CaaS) that is a win-win for both the network operator to offer and the enterprise to subscribe to.

In this second blog, I would like to discuss how telecommunications in the cloud can benefit residential customers (including small office/home office) with high-quality, feature rich calling services, while once again being a profitable opportunity for network operators.

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Topics: NFV/SDN & Cloud, Communications Application Development

WebRTC & Cloud Communications Workshop – Who’s Attending?

by Alan Percy

Sep 14, 2016 9:53:35 AM

When the idea was hatched to organize a traveling workshop to teach the basics of WebRTC and Cloud Communications, we weren’t quite sure who (if anyone) would sign-up and spend a day with us.  Would it be hard-core developers?  Beginners?  Nobody? I was really nervous. Now that registration has been open a few weeks, nervousness has been replaced by AMAZEMENT!  Based on the registrations, we have a great group of participants planning to spend a day with us - but who?

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Topics: WebRTC and Multimedia VAS, Events

Value-Added Services in the VoLTE World – Leveraging the Device

by Jim Machi

Sep 13, 2016 9:30:00 AM

Looking at the subscriber from a different perspective, that is, one who is going to use the mobile device as an on-ramp to the internet, the service provider can embrace the Internet model of making money: extracting value add from the advertisers instead of the subscriber. Half of all internet traffic is from mobile, which means there’s huge opportunity for location-based advertising.

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Topics: WebRTC and Multimedia VAS, VoLTE/VoWifi & IMS, Communications Application Development

Value-Added Services in the VoLTE World – RCS

by Jim Machi

Sep 6, 2016 9:00:00 AM

Mobile Value-Added Services (VAS) has historically meant any kind of service beyond voice where the service provider could charge an additional fee. Because it was “value” and it was “added” the thinking was to charge extra for the added value.  And these value-added services at one time produced revenue in the double-digit billions of dollars for the mobile service providers.  This included SMS until texting became a commodity, and then all kinds of interesting applications such as color ring back tones, mobile music, gaming, etc.

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Topics: WebRTC and Multimedia VAS, VoLTE/VoWifi & IMS, Communications Application Development

Telecommunications in the Cloud – Hosted IP PBX (1 of 3)

by Elhum Vahdat

Sep 2, 2016 6:00:00 PM

It is pretty obvious these days that both in our professional and personal lives, telecommunications is playing a much bigger and more vital role than it has in the past.  One doesn’t need to be an analyst to draw this conclusion, as the empirical evidence is pretty clear with all of the (mobile) devices (e.g. phone, tablet) everyone has one or more of.  Add to this the continually growing reliability, security, and cost-efficiency of the hosted model (in the cloud), and you have enterprise and residential services that can’t be ignored.

One such service is the Hosted IP PBX for the enterprise, which is the topic of this blog and the first in my three-blog series I am calling Telecommunications in the Cloud.

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Topics: IPX, Communications Application Development

Open Source Software and NFV

by Jim Machi

Aug 30, 2016 9:30:00 AM

Early this year, Dialogic commissioned STL Partners to find out more about how service providers view open source software in their networks.  I’ve written about this a few times in my blogs.  Recently, I’ve been reading about service providers saying that they want more open source software in their networks, especially as it relates to NFV.  There are pros and cons of that which I have written about before.

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Topics: NFV/SDN & Cloud

Bringing Carrier Grade to the Cloud with Virtualized SBCs

by Jim McLaughlin

Aug 26, 2016 9:30:00 AM

Based on current forecasts, the Network Functions Virtualization (NFV) market will top $15 billion by the year 2020.  Clearly, telecom service providers worldwide are embracing the transition from hardware-centric to software-focused architectures – and for good reasons.

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Topics: VoLTE/VoWifi & IMS