Dialogic Blog

Software Media Servers Help CPaaS Offerings Such as GENBAND Kandy

by Jim Machi

Apr 18, 2017 10:18:25 AM

Cloud communications are giving customers deployment options they never had before. Big data centers running ‘you name it’ communications functions and software are giving customers pay–as-you-go and subscription purchase options for their communications needs, thus reducing upfront CAPEX expenses. 

Within that paradigm, platform as a service offerings such as Genband Kandy give these customers the ability to create their own applications.

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Topics: Communications Application Development

Scaling Your Business With A Real-Time Communications Load Balancer [Avaya and Scansource Webinar]

by Chika Kim

Apr 14, 2017 10:42:19 AM

With Dialogic PowerVille LB recently becoming Avaya DevConnect certified, this has opened up doors for Dialogic to help scale and enhance the reliability of real-time communications applications for Avaya customers. We put together a webinar for partners and resellers of network solution architects, designers, and non-technical sales contributors looking to enhance their knowledge and expertise in improving their real-time communications infrastructure.

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Topics: Events, Communications Application Development

Is Cloud Infrastructure Swallowing Up NFV?

by Jim Machi

Apr 11, 2017 9:10:00 AM

Service Providers want the infrastructure to be able to scale up (and down), they want to move CAPEX to OPEX, and they want lower overall costs.  In other words, they want the same benefits, the same end game as “True NFV,” but possibly obtain this from running an infrastructure Virtual Machine in a cloud such as Amazon EC2.

And voila, we have telecom infrastructure running on Amazon web services.

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Topics: NFV/SDN & Cloud

A New Age In Enterprise Collaboration

by Alan Percy

Apr 4, 2017 1:01:00 PM

If I had a time machine, I’d take you on a trip back in time to VoiceCon 2010.  It’s not that long ago, just 7 years. You’d recognize much of the event that we now call Enterprise Connect – the same Gaylord Palms with Eric Krapf and his team.  But you’d notice some very different participants in 2010. Back then, Avaya, Cisco, NEC, and Siemens dominated the show floor and the keynote stage. This year Amazon, Google, Microsoft, RingCentral, and Twilio stole the spotlight, leaving only Cisco as an incumbent. What’s happening and why?

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Topics: Legacy - Voice, Fax, Modem, Events, Communications Application Development

Cloud-Based Telecom Infrastructure Evolves

by Jim Machi

Apr 4, 2017 10:21:18 AM

There is no doubt that telecom infrastructure is moving to the cloud.  Over the past 20 years, the move from purpose built hardware to software running on COTS servers has yielded measurable benefits to service providers, such as lower costs and improved serviceability.  The next natural step forward from COTS is running the software-based infrastructure in the cloud because additional benefits will continue. 

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Topics: NFV/SDN & Cloud

Actionable Data VS Big Data – Knowing the Difference for Smarter Decision Making

by Miguel Lopes

Mar 31, 2017 11:07:08 AM

The cloud brought us the age of Big Data and the Internet of Things (IoT). We solved the compute and storage problems (became cheap) and managed to scale resources at a snap of a finger or with a couple lines of code. We can now store unmeasurable quantities of information and make educated decisions based on that…or can we?

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Topics: NFV/SDN & Cloud, Internet of Things, Communications Application Development

A ‘TAD’ Bit of Hustle Goes a Long Way – TADHack and Enterprise Connect 2017

by Vince Puglia

Mar 29, 2017 2:04:55 PM

I respect hustle, and in my opinion, hard work trumps talent. Gary Vee (Gary Vaynerchuk) said it best: WORK. That’s how you get it. But often the most difficult part for any venture is taking the first step and not knowing where to start.

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Topics: WebRTC and Multimedia VAS, Communications Application Development

The New Guard in Telecom: Amazon and Facebook

by Jim Machi

Mar 28, 2017 9:40:49 AM

Mobile World Congress, for me, has always been a combination of looking forward towards our future while at the same time reflecting on the massive changes I’ve seen in this industry.  I mean, years ago, who would have thought that Microsoft today would be both a large service provider and  an enterprise PBX behemoth via Skype for Business / Lync? (And I remember when Microsoft insisted Lync or whatever they called it back then was NOT a PBX.)  More recently we’ve seen Facebook and Amazon respectively become huge movers and shakers.  I saw it all in full force at MWC.

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Topics: WebRTC and Multimedia VAS, VoLTE/VoWifi & IMS, NFV/SDN & Cloud

What does having no PSTN lines really mean?

by Jim Machi

Mar 21, 2017 10:10:03 AM

There are firm actions starting to take place about PSTN (public switch telephone network) sunset.  What this means is that our landline networks that we grew up with will cease to exist – they are too costly to continue to support.  Effectively, the VoIP movement that started in the mid 1990s will have “won.”  And what a swift victory that has been.

Countries will have various PSTN sunset dates.  And they are likely years away, even for the closest ones.  But this PSTN sunset has caused much trepidation anyway. Because, what does having no PSTN lines really mean? 

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Topics: Legacy - Voice, Fax, Modem

Reverse 911 – A Use Case for Call Progress Analysis

by Alan Percy

Mar 16, 2017 11:03:23 AM

Remember as a kid your TV show or radio broadcast being interrupted by an announcement, “this test of the Emergency Broadcast System, followed by the squeal of a test tone?  Reverse 911 has essentially made that old system obsolete – what is Reverse 911 and how does it work? 

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Topics: Legacy - Voice, Fax, Modem, Signaling, Communications Application Development

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