Dialogic Blog

Unified Communications in the Cloud

IoT and Video go Hand-In-Hand

Implementing the Visual Customer Experience With a VIVR

What Should the Next Generation SBC Be Able to Handle?

Making Mobile Customer Engagement Apps On-Demand with a Visual IVR

Unified Communications Murkiness

How Do You Market to a Chatbot?

Improving Customer Care with Verizon’s Visual Interactive Calling

Intersecting Real-Time Communications with IBM Watson Artificial Intelligence

SIP Trunks and Whaaaat???…Gateways…but not SBCs?

Can Communications Service Providers Turn Dumb-Pipes to Differentiated Services? (Part 3) – Conversational User Experience

Enhancing Avaya Solutions with Advanced Dialogic Technology

Fax Still Going Strong

VIDEO IS HARD - RESTCONN 2017

What’s Going On with WebRTC? – June 2017 Update

Can Communications Service Providers Turn Dumb-Pipes to Differentiated Services? (Part 2) – Wild Wild West of Internet of Things

Do We Really Need 5G Right Now?

Six Cool Smart Connected Devices

Is the Cisco VNI Right?

Video is the New Voice – But How?

5 Questions To Ask In Choosing The Right Virtual Session Border Controller

The True Future-Ready Session Border Controller

The Rise of AI in Communications

XMS 3.3 – High Capacity Video Recording

ITW – Will There Ever Be A Return To The Good Ol’ Days?

XMS 3.3 – Outbound Calling and Notification

XMS 3.3 – Scaling Video Applications with SFU

Is It Over for SMS?

AI, Bots, and Machine Learning - A Team for Future Communication Success

Does Your Company’s IVR Voice Impact How You Are Perceived by Customers?

Voice Hacking - No Victim Is Too Small

Consumers’ Evolving Communications Use Will Drive Enterprises To Change Their Customer Interaction Strategies

The Intersection of Real-time Voice and AI - Can Service Providers Turn Dumb Pipes Into Differentiated Services?

Audience Participation Made Easier with WebRTC

Can a Class 4 Softswitch run in the Cloud?

Software Media Servers Help CPaaS Offerings Such as GENBAND Kandy

Scaling Your Business With A Real-Time Communications Load Balancer [Avaya and Scansource Webinar]

Is Cloud Infrastructure Swallowing Up NFV?

A New Age In Enterprise Collaboration

Cloud-Based Telecom Infrastructure Evolves

Actionable Data VS Big Data – Knowing the Difference for Smarter Decision Making

A ‘TAD’ Bit of Hustle Goes a Long Way – TADHack and Enterprise Connect 2017

The New Guard in Telecom: Amazon and Facebook

What does having no PSTN lines really mean?

Reverse 911 – A Use Case for Call Progress Analysis

Unified Experience in a Unified Communications World

The Importance of Good Call Progress Analysis with Software Media Servers

Evolving the IoT User Experience

Call Progress Analysis is Not the same as a Robo-Call

An IoT Addiction Gets Satisfied at MWC 2017

What’s Going on at MWC 2017

An IoT Addict Seeks Treatment

How Service Providers Can Avoid Becoming A Bit-Pipe

MWC 2017 Ready

ITExpo 2017 – Where Communications and IoT Intersect

What to Expect at MWC 2017

OTT and the Enterprise and the Impact on Service Providers

Benefits of a Hybrid SFU-MCU WebRTC Architecture

WebRTC SFU Architecture = Champion of Large Scale Video Conferences

WebRTC MCU Architecture - All For One And One For All

An Adventurer’s Communication Survival Guide

Riding the Media Processing Waves

IoT + Real Time Communications = Internet of Real Time Communications

VoWiFi and Value-Added Services

Contact Centers – Where is it now, and what’s next?

Airlines Fly Over Contact Center Expectations

WebRTC Developer Workshops – Building Knowledge and Friendships

Comparing Contact Center Channels

The Evolution of Voicemail

Scoring My 2016 Predictions

Ad Blockers vs Mobile Advertisers

Comparing Different Types of Mobile Ads

The Growth of Mobile Advertising

Unlocking Media Server Cloud Deployments

Great Application Ideas from the Developer Workshop Series

LTE And (Over) A 1000 Words

Time for IPX/Wholesale Operators to Pivot to Next Gen Services (Video)

NFV Needs to Get Out of the Muck

Welcome to the Era of Cognitive Computing

The Role of Collaboration in Advancing IPX Services

LTE and Voice = VoLTE

Healthcare Is In Need Of A Patient Experience Check-Up

Whatever Happened to Dialogic Boards?

SS7 Staying Power

Telecommunications in the Cloud – SIP Trunking

Does Virtualization Make Sense for IPX?

Resourceful Solutions and the IoT at Itron Utility Week

Video Conferencing Arrives in Buffalo

LTE and Voice – Destined to be Together?

Coming of the Mobile Advertising Age

How to Build a WebRTC Gateway and Integrate IBM Watson Speech-to-Text Services

Value-Added Services in the VoLTE World – Enterprises

Telecommunications in the Cloud – Class 5/Residential Services (2 of 3)

WebRTC & Cloud Communications Workshop – Who’s Attending?

Value-Added Services in the VoLTE World – Leveraging the Device

Value-Added Services in the VoLTE World – RCS

Telecommunications in the Cloud – Hosted IP PBX (1 of 3)

Open Source Software and NFV

Bringing Carrier Grade to the Cloud with Virtualized SBCs

WebRTC and Cloud Communications Workshop – What to Expect

Why Automation Is Key to Your OPNFV Deployment (OPNFV Demystified Part 7)

End of Messaging?

Self-Service Optimization…Required, Not Optional (Act 3 of 3 – Post Contact)

PowerMedia XMS Media Server – Quobis’ Take

Robocalls Call for Service Provider Intervention

My Take on Voice over WiFi

Real-World OPNFV Implementation – Networking (OPNFV Demystified Part 6)

Getting Started with CPaaS

HD Voice Finally Comes of Age

Self-Service Optimization…  Required, Not Optional (Act 2 of 3 – Steering)

Real-World OPNFV Implementation – Traps and Tips (OPNFV Demystified  Part 5)

Internet of Things and Real-time Communications [Infographic]

NFV – A Big Step Forward In Service Agility

Automation is Paramount in Cloud/NFV [Infographic]

SS7 Alive and Well

Mapping Out the IPX Opportunity [Infographic]

Real-World OPNFV Implementation – The Hardware (OPNFV Demystified Part 4)

2016 State of WebRTC

Self-Service Optimization…  Required, Not Optional (Act 1 of 3 – Personalization)

Getting Started with OPNFV - How Should I Prepare? (OPNFV Demystified Part 3)

What Your Life Might Look Like In An IoT World

IoT and Communications API – Creating New Opportunities

The Components of OPNFV (OPNFV Demystified Part 2)

M2M= Wingman to IoT and RTC

Rich Communications Services (RCS) – Let’s Dig A Little Deeper

Intro to Building a Carrier Grade Cloud Operating System Using OPNFV (OPNFV Demystified Part 1)

Relationship between IoT and RTC

Service Reliability of IP-based Communications – What Did We Learn?  Part I

Voice Revenue Decline – Scary or Under Control?

Unified Communications as a Service (UCaaS) – A Sweet Spot for Network Operators

WebRTC and Cloud-based PBX - Can.do

Load Balancing Act

How to Scale Your SIP Applications: Step-by-step Guide

Real Time Communications Moving to the Forefront of Web-Based Solutions

Cisco VNI Repot on IoT / M2M connectivity

Service Reliability – Not What it Used to Be

Visual IVR – Answering the Call for Mobile Customer Self-Service

Facebook Looks At Telco Infrastructure From the Ground Up

Most Forgotten App Development Best Practice

The Rise of HD Voice

Cisco VNI Report on Mobile Video

The Mobile Network Operator’s Cry for LTE Services is Answered by Visual IVR

Making the Connection Between the Brand and NFV Network Transformation - Part 2

ITW and the Importance of Services

Making the Connection Between the Brand and NFV Network Transformation – Part 1

Scaling and Reliability of Real-Time Communications Applications - It’s All About the Foundation

Cool Apps on Agenda at SpeechTek 2016

The Growing Importance of VoWiFi Beyond VoLTE

The Growing Importance of VoWiFi

Rich Communications Services (RCS) – SMS/MMS 2.0

Pivoting to the Evolved IPX

5G Market Status

Scaling Applications with Load Balancing – Using the Right Tool for the Job

How to Make a WebRTC App: Step-by-Step Guide

Top 10 Best Practices for Communications Application Developers - Tales from the Trenches

LTE Market Status, the Tie-In to VoLTE, and the Importance of 3G Interoperability

Click-to-Call and WebRTC – The Perfect Marriage of Convenience and Technology

APIs in the Cloud – Unleashing Creativity

Fax Is...

CommsDay Summit in Sydney was a huge success - but was there something missing?

From Zero to Hello World - The TADHack London Story

RCS Re-Invigoration Reality

Hello, video. Where are you?  I am here with WebRTC.

Is the RCS Re-Invigoration just more HYPE???

Give Me Just a Slice of That Network Pie

RCS Reinvigoration???

Innovation is “Hot” Again with Communications APIs

Definition of Digital – Customer Drives Decisions

Flexible Application Creation

Enabling Agility with Virtualized SBC’s [Free Trial Download]

The Road to NFV – Interoperability Video Demo

SoftBank Deploys Web Conferencing App: A Big Seal of Approval for WebRTC

API – A Promise for Innovation

When It Comes to NFV Interoperability, There is No Such Thing as a Free Monkey

3 Use Cases for an Application Delivery Controller in RTC

Communications APIs and WebRTC Come of Age at Enterprise Connect

Hello, Welcome, and Thank You…  All Things RTC Applications

WebRTC Debuts at IBM InterConnect 2016

[Podcast] Jim Machi on the Future of Dialogic's App Strategy

What I’m Seeing at MWC 2016 Right Now

Ready, Set, Go.  Everything We're Doing at Mobile World Congress.

Next-Generation Services at WebRTC Japan

Looking back at ITEXPO 2016

The Flexible App Strategy

Automating the NFV Cloud

What to expect at MWC 2016

The Role of MANO in Moving Real-time Multimedia Apps to NFV

What’s So Challenging About NFV?

The Case for a Real-Time Application Delivery Controller

NFV Enables Experimentation and Innovation for MVNO

Introducing PowerVille LB – A Load Balancer for Real-Time Communications

Sucky IVR = Sucky Customer Experience. Use Visual IVR As A Solution

AT&T Developer Summit 2016 – Let Me Tell You a Story about WebRTC

What should 5G be?

Key Advantages and Disadvantages of Open Source Software

The Cure to Poor Voice Quality Starts with You

Questions to Ask In Choosing the Right VNF For Your NFV Solution

2016 Predictions

Improving the Customer Experience with Visual IVR

NFV=Softwarization of Network Functions=Agility

What I Learned from Safermobility's Use of Dialogic's PowerMedia XMS Media Server

Grading My 2015 Predictions

Notes from the Carrier Network Virtualization Conference - It’s Not Always Technology

Where is Open Source Software Likely To Be Found In Service Provider Networks?

Sayonara Roaming, Konnichiwa Free Wi-Fi Access

What is MANO and why do you need it?

Giving Back – Our MCST Local Hack Day Experience

How we won the LTE North America NFV Innovation of the Year Award

Are Public Safety Mobile Apps a Good Idea?

What Would an IoT Service Provider Even Do?

NFV and SDN Bring Innovation at “Software Speed” to Networks

What to Expect at the Annual Telecommunications Summit

Key Points of Dialogic NFV Vision (Video)

Grow and Retain Your Voice Subscribers — Key Takeaways from Capacity Europe

NFV Drivers and Inhibitors

Essential Things for LTE North America

The Secret to Making Your Customer Service and Carrier Sales Teams Look Like Rock Stars

Telecom Application Developer Summit and Innovation

From SmartPhones to Smart Everything with IMS

I lost my edge, I found VoLTE, but it is getting me edgy!

Why Real-time Multimedia VNFs Will Stress Your NFV Cloud… And What to Do About It

Services and Applications are the Jewels of NFV

VoLTE, 5G and IoT Take Over LTE Asia 2015

NFV Turns Three

NFV Interview

Goodbye Minutes, Hello Megabytes

Dialogic Sponsors First MCST Local Hack Day

NFV and Open Source Explored at ITExpo

ITEXPO West Forecasts a Bright Outlook for Clouds

Dialogic Worldwide Exec Summits Continue in Tokyo

Designing for Too Much of a Good Thing & Making Cloud Applications Scale Reliably

IMS and VoIP Infrastructure Continue Growth

ADG LDI Ltd Reaffirms Utmost Commitment To Quality-Of-Service

IPX Can Enable Revenue Innovation for Voice Wholesalers (Part 2)

There is Considerable Intelligence in Signaling Messages

Transporting User Information into SIP for Contact Centers

OpenWorld and NFV

Are we Edging Closer to a WebRTC Utopia?

A Perfect Pairing: VoLTE & Virtual IMS

Simplifying and Scaling the Mobile VAS Ecosystem

Connecting the Dots between Signaling and Network Monetization (Part 1)

VoLTE Roaming – Are We There Yet?

The WebRTC Codec Conundrum

NFV and Burgers – A Lunch Discussion

Diameter Signaling Controller (DSC) ≠ Diameter Routing Agent (DRA)

IVR, You Ready for the Future?

Some Guiding Principles Are in Order for NFV

NFV Reality

How Secure Is Your Fax Transmission?

VoWiFi: Risks and Rewards

NFV Vendor Challenges (Part 2)

Six Strategies for More Roaming Revenue

NFV Vendor Challenges (Part 1)

Lose Unsightly Bulges and Pounds with… Mobile Wallets

A Fork In the Road

With Live Darshan, Subscribers Can Phone Om

The Importance of a Software Media Server in a VoLTE Network

How Getting Rid of Gray Can Keep Mobile Operators in the Black

Exploring the Current Status of WebRTC

Talkin’ Bout the Future of Interactive Voice Response

VoLTE / IMS Take on OTT Apps

What Will It Take to Bring Back the Ringback?

IPX Can Enable Revenue Innovation for Voice Wholesalers (Part 1)

Four Good Reasons to FoIP

Why Are Mobile Operators Tuning Into Music and Video Services?

The Move to Software Based Telecom Infrastructure (NFV) is On

I Want My Voice Back!— My Experience In Losing My Basic Mobile Voice Service

5G and NFV: Part 4 - NFV and SDN: The Telecom Paradigm of the Future

Sending a Message About the Importance of Medication Adherence

5G and NFV – Part 3: Will 5G Require Sweeping Changes to Access and Core Networks?

WebRTC Cannot Escape the Codec Challenge of the Past: The Need to Transcode

Adding Voice to Your Windows Apps Just Got Easier

The Role of Media Servers in NG911 and e911

5G and NFV – Part 2: 5G Objectives, Demands and Key Features

Twenty-First Century Fax

VoWiFi Will Play a Critical Role in Extending Voice Coverage

5G and NFV – Part 1: Rethinking the Mobile Infrastructure

ECM - T.38's Dirty Little Secret (And Why It Matters)

MVNOs Say “Yes” to the Virtualized Future

Buddy, Can You Spare a Dime?

It’s VoLTE time

Six Ways That Video Can Spice Up Your Legacy Applications

Carriers Hear Opportunity Knocking with Voice-Enhanced Messaging

Video and Voice over LTE/ WiFi Requires a Media Server

The Importance of 3G Interworking with Diameter and RADIUS

Five Best Practices for Revenue Assurance

Dialogic Worldwide Road trip and Why Software and NFV Aren’t the Same Thing

A Message for the Future: USSD Is More Important Than You Think

Are Carriers Too Obsessed with Five 9’s?

Read what you missed at WebRTC Conference and Expo

Advancing Texting for the Contact Center

For Multiple Numbers, It Pays to Keep It SIMple

Texting and the Contact Center

5 Ways to Woo Enterprises with Hosted Services

MVNOs vs MNOs

NFV vs SDN

Country Music and Wi-Fi

IoT vs. M2M

What is GitHub?

The NFV End Game Part 2

What is a TADHack?

The NFV End Game and Ushering in a New Wave of Players

What is MSRP?

SmartPhoneMan and His Interaction with Media Servers on St. Patrick’s Day

Media Servers and St. Patrick’s Day

Why Would Any Network Need to Support Transcoding and Transrating?

Media Servers Will Play an Increasingly Important Role for Telco Apps

The MWC 2015 Reality

Why Carriers and WebRTC Don’t Have to be the Same Magnet Polarization and Can be Partners Part II

Why Carriers and WebRTC Don't Have to be At the Same End of the Magnet, Part 1

Network Outages and the Economic Impact of Churn

5 Critical IMS/NGN Softswitch Attributes to Achieve True Geographical Redundancy

Moving Forward with NFV and OPNFV

What does 4G mean for the average mobile user?

Is Your IMS/VoLTE Future Still Unclear? You Need to Take This First Step Regardless

What to expect at MWC 2015

Changing the SIM game?

WebRTC and the Enterprise

What is 5G?

Dialogic Scores Big with Two Products of the Year 2015 Awards from Internet Telephony

VoLTE Performance

Media Servers- Powering Tomorrow’s Services Today

WebRTC: The Transition From Hype to Reality – Part 2

WebRTC: The Transition From Hype to Reality – Part 1

Giving Back at this Season of Giving

The Interworking Function (IWF) part of the Diameter Signaling Controller (DSC) now takes center stage

2015 Predictions

Dean Bubley Guest Post: Can WebRTC give new life to IMS?

Grading 2014 Predictions

SS7 Signaling Still Alive and Well

Solving WebRTC’s Media Server and NAT Traversal Problems in One Shot

The Era of the Hardware-Based Media Server is Over

WebRTC and IMS - a synergistic relationship in the making

Recognizing the Similarities Between WebRTC and VoIP

WebRTC Video Codec Debate – a Transcoding Vendor Perspective

Dialogic Finishes the Year Strong on a Whirlwind Conference Circuit

WebRTC: A traveler’s best friend

Outlining the FUture of SEamless COmmunication at FUSECO

The Contact Center’s Seemingly Oxymoronic Play: How to Decrease Costs Yet Improve Customer Service

Bubley Talks Sentiment Analysis and WebRTC

Will service agility really drive Diameter Signaling Controller deployments?

Signaling Offeres Great Differentiation for Mobile Value Added Services

IIT RTC Conference Recap

Can Diameter Signaling Controllers Help Monetize 4G Mobile Networks?

IOT tests do NOT tell the whole story

LTE Asia Focus on Applications

What is TADS All About?

Will VoLTE and the iPhone6 Finally be the Vehicle to Monetize Mobile Video?

The Changing Definition of the Diameter Signaling Controller and Diameter Routing Agent (DRA)

Why All the Attention to Mobile Data Roaming and how do Diameter Signaling Controllers Fit?

Practical and Smart IMS

What’s Driving IMS Today?

Three Key Initiatives for IMS Migration to Finally Make Sense

Speech Analytics – Data Mining Those Recordings

VoLTE Versus WebRTC: I didn’t know it was a battle

Dialogic’s CEO Describes Unique WebRTC Use Cases During his Keynote Address

Modems? In This Day and Age?

Has Roaming Killed the 4G Star?

Getting Diameter Signaling and OSS/BSS Talking

Internet Telephony Expo: Still Relevant?

Mobile fax? Why do you need that?

When Does WebRTC Need a Media Server? Reason #7

WebRTC Demo Highlights from the TADMeetup

When Does WebRTC Need a Media Server? Reason #6

Dialogic Leaders Honored as WebRTC Pioneers at WebRTC Conference & Expo

Second notice - You’re Invited: New Jersey’s Second TADMeetup

The Top Five Tips for Transforming Your Legacy Switching Environment

You’re Invited: New Jersey’s Second TADMeetup

World Cup draws record numbers…to cell phones

NFV and SDN: Diameter Signaling Controllers Join the Best of Both Worlds

How I used satellite, Wi-Fi, broadband and 3G to watch the World Cup

Honk Your Horn If You Love LTE

TADHack: Adding the Human Element to Communications

Wi-Fi Offload/Roaming Part 3: Diameter and LTE Interworking Is Crucial

Is WebRTC for Real or Not?

Can What You Wear Affect A Mobile Network?

Wi-Fi, 3G/4G Roaming and Interworking Architectures

The Event Trail Never Stops!

Top Operational Considerations When Replacing End-of-Life Switching Technology

OTT is / is not a threat to interconnect carriers

LTE MENA 2014: Service Provider Takeaways

LTE Is Not the Answer – But WiFi Might Be

Could WebRTC Initiate Changes In the Contact Center?

What’s Happening In the Contact Center?

Why You Need to Care about WebRTC and HD Voice

Predictions For International Telecoms Week 2014

Does Microsoft Want to Kill WebRTC?

WebRTC Disruption is Reaching IMS and Catching the 3GPP’s Attention, But Where is eMRF? our Blog Post Title Here...

ORCA, the Telecom Industry and WebRTC

Why the Fax Isn't As Outdated As You Think

How Will WebRTC Work With Mobile?

Defining the Modern Media Gateway

Less is Better than None: How WebRTC Helps Carriers

Patents and PowerMedia XMS: Good for Dialogic…and Our WebRTC Customers

Video Telephony: From the Picturephone to WebRTC

Recap: TADMeetup NJ 2014

The New Next Generation Network

July 1, 2014: Roaming Independence Day

Are the New Internet Domain Suffixes Worth the Hype?

Why are 2G and 3G Subscriptions Growing?

Are the new gTLDs worth the hype?

MWC: Hypocrisy about NFV?

Infinity Times One is Still Infinity

The Final Countdown: Mobile World Congress

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