Dialogic Blog

Jim Machi

Jim Machi is the Senior Vice President of Marketing and Product Management. He's responsible for developing marketing strategy and driving marketing communications for Dialogic as well as long term product planning and strategy for all Dialogic products. He is recognized by Internet Telephony Magazine as one of the "Top 100 Voices of IP Communications” and by WebRTC Expo as a “WebRTC Pioneer.”
 

Recent Posts

Is the Cisco VNI Right?

by Jim Machi

May 23, 2017 9:20:00 AM

I come across many business plans that utilize the Cisco VNI, and these business plans and business often speak of it as gospel.  I’ve even seen other analyst reports refer to the Cisco VNI as well.  The Cisco VNI has been a great tool for many of us in the industry, and I have been reading it for as long as it’s been available, which is at least 10 years running.  And it’s a great tool for sure, one of the best. 

But is it right? 

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Topics: Legacy - Voice, Fax, Modem, Guides: How-to's, Infographics, and more

The Rise of AI in Communications

by Jim Machi

May 16, 2017 10:04:55 AM

Data, Data everywhere but not a byte to think
Data, Data everywhere buy why are the bytes not linked?

As economical compute power behind telephony offerings have increased (through more increased processing power whether in the cloud or on premise), we have seen a rise in analytics relating to the specific offering.  This is either to help improve customer service, or help reduce OPEX because a better understanding of what is actually going on in the network can be readily seen. 

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ITW – Will There Ever Be A Return To The Good Ol’ Days?

by Jim Machi

May 9, 2017 11:35:33 AM

International Telecoms Week (ITW) is where all the interconnect carriers come to work out minutes exchange pricing and routes.   Dialogic has had a consistent presence for over 15 years -  not because we do any minutes exchange, but because we have a large customer base of carriers using our softswitches and SBCs that do. As such, just like MWC, this is a great place to meet with our customers and prospects.

But this is a challenging industry.

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Topics: Legacy - Voice, Fax, Modem, Events, VoLTE/VoWifi & IMS, IPX

Is It Over for SMS?

by Jim Machi

May 2, 2017 10:13:58 AM

According to some research from the GSMA, all is not lost with the SMS battle against the IP messaging services. With WhatsApp, Facebook Messenger, and WeChat at about 1 billion monthly active users, it would seem that it’s just a matter of time before SMS becomes extinct.  However, according to this report, “SMS retains its lead in markets that were early adopters of unlimited SMS bundles,” which makes sense.  Start using it and you get used to it, especially if there are no extra charges.

What does this mean for service providers? 

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Topics: WebRTC and Multimedia VAS, Legacy - Voice, Fax, Modem, VoLTE/VoWifi & IMS, Signaling

Can a Class 4 Softswitch run in the Cloud?

by Jim Machi

Apr 25, 2017 10:16:49 AM

Can a Class 4 softswitch really run in the cloud?  This was a question I got at Mobile World Congress from a prospect because he was questioning whether a core telecom infrastructure node can actually run in the Cloud / AWS. The answer is yes, for sure - the networks have improved so much, and AWS has been running many mission critical, latency critical apps outside of telecom that a switch can certainly run in AWS. In fact, we have made the Dialogic NGN Softswitch and IMS MGCF (Dialogic ControlSwitch System) run on AWS and have already sold it and deployed it with customers.

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Topics: VoLTE/VoWifi & IMS, IPX, Signaling

Software Media Servers Help CPaaS Offerings Such as GENBAND Kandy

by Jim Machi

Apr 18, 2017 10:18:25 AM

Cloud communications are giving customers deployment options they never had before. Big data centers running ‘you name it’ communications functions and software are giving customers pay–as-you-go and subscription purchase options for their communications needs, thus reducing upfront CAPEX expenses. 

Within that paradigm, platform as a service offerings such as Genband Kandy give these customers the ability to create their own applications.

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Topics: Communications Application Development

Is Cloud Infrastructure Swallowing Up NFV?

by Jim Machi

Apr 11, 2017 9:10:00 AM

Service Providers want the infrastructure to be able to scale up (and down), they want to move CAPEX to OPEX, and they want lower overall costs.  In other words, they want the same benefits, the same end game as “True NFV,” but possibly obtain this from running an infrastructure Virtual Machine in a cloud such as Amazon EC2.

And voila, we have telecom infrastructure running on Amazon web services.

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Topics: NFV/SDN & Cloud

Cloud-Based Telecom Infrastructure Evolves

by Jim Machi

Apr 4, 2017 10:21:18 AM

There is no doubt that telecom infrastructure is moving to the cloud.  Over the past 20 years, the move from purpose built hardware to software running on COTS servers has yielded measurable benefits to service providers, such as lower costs and improved serviceability.  The next natural step forward from COTS is running the software-based infrastructure in the cloud because additional benefits will continue. 

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Topics: NFV/SDN & Cloud

The New Guard in Telecom: Amazon and Facebook

by Jim Machi

Mar 28, 2017 9:40:49 AM

Mobile World Congress, for me, has always been a combination of looking forward towards our future while at the same time reflecting on the massive changes I’ve seen in this industry.  I mean, years ago, who would have thought that Microsoft today would be both a large service provider and  an enterprise PBX behemoth via Skype for Business / Lync? (And I remember when Microsoft insisted Lync or whatever they called it back then was NOT a PBX.)  More recently we’ve seen Facebook and Amazon respectively become huge movers and shakers.  I saw it all in full force at MWC.

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Topics: WebRTC and Multimedia VAS, VoLTE/VoWifi & IMS, NFV/SDN & Cloud

What does having no PSTN lines really mean?

by Jim Machi

Mar 21, 2017 10:10:03 AM

There are firm actions starting to take place about PSTN (public switch telephone network) sunset.  What this means is that our landline networks that we grew up with will cease to exist – they are too costly to continue to support.  Effectively, the VoIP movement that started in the mid 1990s will have “won.”  And what a swift victory that has been.

Countries will have various PSTN sunset dates.  And they are likely years away, even for the closest ones.  But this PSTN sunset has caused much trepidation anyway. Because, what does having no PSTN lines really mean? 

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Topics: Legacy - Voice, Fax, Modem

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