Dialogic Blog

Miguel Lopes

Miguel Lopes is the Vice President of Product Line Management for Applications, responsible for bringing Dialogic’s application products to the cloud and offering them “as a service”. He is also responsible to build the strategy and go-to market requirements for a successful cloud offer. He contributes to several publications regarding smart cities, IoT, wireless technologies and is invited to speak in several events about how applications leveraging Artificial Intelligence and Machine Learning are changing the world.

Recent Posts

The New Enterprise Hub

by Miguel Lopes

Sep 12, 2017 4:17:56 PM

The evolution from on-premise PBX to a Unified Communications cloud application is taking some interesting turns - and the latest one is changing how we define productivity in the enterprise world. If we think about it, most of our daily tasks involve a mix of real time communications, either using text, voice or video, and our software tools that enable us to complete our tasks. Quite often, both of them combine and we find ourselves using both simultaneously to achieve what we need, but that does not mean they interop seamlessly and save us precious time in this hyperactive and hyper-connected world.

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Topics: Unified Communications and Collaboration

Voice Hacking - No Victim Is Too Small

by Miguel Lopes

Apr 28, 2017 9:48:23 AM

Everywhere in the world, small and big enterprises spend a considerable part of their budget on Antiviruses, Firewalls, and other appliances to protect their network and data. The typical network hacker usually targets the larger enterprises which are potentially a better mark with deeper pockets and lucrative secrets to keep. The PBX hacker though does not care about your enterprise size, because you can be as lucrative as any other company one hundred times bigger than you. When telephony shifted to IP, it brought many advantages, but it also exposed the voice to the same threats as the network.

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Topics: Fax, Modem, TDM, VoLTE/VoWifi & IMS

Actionable Data VS Big Data – Knowing the Difference for Smarter Decision Making

by Miguel Lopes

Mar 31, 2017 11:07:08 AM

The cloud brought us the age of Big Data and the Internet of Things (IoT). We solved the compute and storage problems (became cheap) and managed to scale resources at a snap of a finger or with a couple lines of code. We can now store unmeasurable quantities of information and make educated decisions based on that…or can we?

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Topics: NFV/SDN & Cloud, Internet of Things, Communications Application Development

Unified Experience in a Unified Communications World

by Miguel Lopes

Mar 15, 2017 9:50:21 AM

Unified Communications (UC), more than a buzz word, has become such a loose term that everyone uses it without thinking twice when referring to any sort of enterprise voice and video services.


But what is the true meaning of UC and, more importantly, what are the implications to achieve true UC? Conversations focus so much on the technology that participants tend to lose track of what is the ultimate goal. The goal is to simplify the way enterprises communicate through different channels and to not add additional complexity.

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Topics: WebRTC, VoLTE/VoWifi & IMS, IPX, Communications Application Development