Dialogic Blog

Can Communications Service Providers Turn Dumb-Pipes to Differentiated Services? (Part 3) – Conversational User Experience

by Peter Kuciak

Jun 15, 2017 2:51:52 AM

 

This is part 3 of the blog series. You can read parts 1 and 2 by clicking the links below.

Part 1  

Part 2

One of the recent “hot” products entering the market are smart speakers.  No, I’m not talking about a speaker that will refuse to play Nickelback or clean up the modern music to adjust language for family consumption (that is actually not a bad idea). I’m talking about products like Google Home, Amazon Alexa, Apple, and soon, many other smart speaker devices that will no doubt flood the market in consumer, enterprise, and industrial applications.

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Topics: WebRTC and Multimedia VAS, NFV/SDN & Cloud, Internet of Things, Communications Application Development

Enhancing Avaya Solutions with Advanced Dialogic Technology

by James Rafferty

Jun 14, 2017 2:58:15 PM

Dialogic is a Technology Partner in the Avaya DevConnect program—an initiative to develop, market, and sell innovative third-party products that interoperate with Avaya technology and extend the value of a company’s investment in its network. In recent years, Dialogic has tested numerous products with various Avaya subsystems such as the Avaya Aura platform, which provides a foundation for several of Avaya’s customer engagement solutions.  Products which have been tested and certified as Avaya Compliant in recent years include the IMG 2020 Integrated Media Gateway, the PowerVille™ Load Balancer and the Controlswitch™ System

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Topics: WebRTC and Multimedia VAS, VoLTE/VoWifi & IMS, Signaling

Fax Still Going Strong

by Jim Machi

Jun 13, 2017 9:00:00 AM

Last week, I had the pleasure to meet with most of our Japanese fax customers in Tokyo.  Fax, like many PSTN technologies, continues to endure and keep going way past what the “pundits” may have predicted.  To me, that is because the pundits live in a very advanced world, and don’t understand how economics really shape enterprise business decisions. 

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Topics: Legacy - Voice, Fax, Modem

VIDEO IS HARD - RESTCONN 2017

by Vince Puglia

Jun 9, 2017 9:00:00 AM

WARNING: if you’re an application developer that likes to solve the complex intricacies of a problem, someone that enjoys getting lost on feature tangents or being 'in the weeds' at all times, then this blog is NOT for you. This blog is about solving complex problems with speed and agility.

Still here? Great….allow me to elaborate.

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Topics: video, telestax, restcomm, cpaas

What’s Going On with WebRTC? – June 2017 Update

by Jim Machi

Jun 6, 2017 10:37:32 AM

The hype is dying down.  The press has moved onto IoT, NFV, and clouds.  WebRTC is yesterday’s news.  You don’t hear much about it anymore.  I haven’t written about it in a while even.  But it’s becoming part of the real-time communication application fabric. In fact, according to Transparency Market Research, WebRTC is part of over $10B in communications applications with a CAGR of almost 25%.

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Topics: WebRTC and Multimedia VAS

Can Communications Service Providers Turn Dumb-Pipes to Differentiated Services? (Part 2) – Wild Wild West of Internet of Things

by Peter Kuciak

May 31, 2017 9:51:53 AM

This is part 2 of the blog series "Can Communications Service Providers Turn Dumb-Pipes to Differentiated Services?" Read part 1 here

Ok so let’s start this blog with a definition.  The Internet of Things is “the interconnection via the Internet of computing devices embedded in everyday objects, enabling them to send and receive data.” Based on that simple definition, I’m starting to understand the absolute “chaos” the market is experiencing from IoT devices flooding the shelves at BestBuy and other retailers. And I have a feeling we are just starting to accelerate in this area.

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Topics: WebRTC and Multimedia VAS, NFV/SDN & Cloud, Internet of Things, Communications Application Development

Do We Really Need 5G Right Now?

by Jim Machi

May 30, 2017 9:04:00 AM

Last week, I wrote about how great of a tool the Cisco VNI is for mobile trend analysis and how it might not be best to use as THE ONLY definitive future forward-looking mobile trend predicter. The reason I really started looking at the Feb 2017 report, though, was because I wanted to see what it said about WiFi offload. I just went off on a tangent last week.  This week, I return to the topic of WiFi offload.

My thesis has been that if WiFi offers lower costs for operators (who willingly support WiFi offload), then why do they not support this even more, as opposed to spending money on 5G? 

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Topics: 3G, 4G, 5G, and WiFi

Six Cool Smart Connected Devices

by Thomas Schroer

May 24, 2017 12:07:32 PM

I reached out across the globe to some of my coworkers who are up on all things IoT and AI, and asked them to share some cool innovations they’ve recently come across. Here’s six that they wanted to share.

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Topics: 3G, 4G, 5G, and WiFi, Internet of Things, Communications Application Development

Is the Cisco VNI Right?

by Jim Machi

May 23, 2017 9:20:00 AM

I come across many business plans that utilize the Cisco VNI, and these business plans and business often speak of it as gospel.  I’ve even seen other analyst reports refer to the Cisco VNI as well.  The Cisco VNI has been a great tool for many of us in the industry, and I have been reading it for as long as it’s been available, which is at least 10 years running.  And it’s a great tool for sure, one of the best. 

But is it right? 

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Topics: Legacy - Voice, Fax, Modem, Guides: How-to's, Infographics, and more

Video is the New Voice – But How?

by Alan Percy

May 19, 2017 11:42:45 AM

Real-time video is finding its way into a wide range of applications and industries, including IoT, financial services, education, public safety, and social media.  Video doorbells, home security, virtual insurance adjusters, and video identity verification are becoming mainstream applications that improve security and reduce operational expenses.  Behind these applications is WebRTC technology - providing a standardized method of integrating voice and video into web browsing and client applications. However, despite the hard work put into WebRTC, the effort to integrate WebRTC multi-party video interactions into an application can be daunting.  Many of the applications noted above require centralized recording, multi-party conferencing, mobile-friendly transcoding and other features outside the scope of simple peer-to-peer calling.

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