Dialogic Blog

Software Media Servers Help CPaaS Offerings Such as GENBAND Kandy

by Jim Machi

Apr 18, 2017 10:18:25 AM

Cloud communications are giving customers deployment options they never had before. Big data centers running ‘you name it’ communications functions and software are giving customers pay–as-you-go and subscription purchase options for their communications needs, thus reducing upfront CAPEX expenses. 

Within that paradigm, platform as a service offerings such as Genband Kandy give these customers the ability to create their own applications.

Read More

Topics: Communications Application Development

Scaling Your Business With A Real-Time Communications Load Balancer [Avaya and Scansource Webinar]

by Chika Kim

Apr 14, 2017 10:42:19 AM

With Dialogic PowerVille LB recently becoming Avaya DevConnect certified, this has opened up doors for Dialogic to help scale and enhance the reliability of real-time communications applications for Avaya customers. We put together a webinar for partners and resellers of network solution architects, designers, and non-technical sales contributors looking to enhance their knowledge and expertise in improving their real-time communications infrastructure.

Read More

Topics: Events, Communications Application Development

A New Age In Enterprise Collaboration

by Alan Percy

Apr 4, 2017 1:01:00 PM

If I had a time machine, I’d take you on a trip back in time to VoiceCon 2010.  It’s not that long ago, just 7 years. You’d recognize much of the event that we now call Enterprise Connect – the same Gaylord Palms with Eric Krapf and his team.  But you’d notice some very different participants in 2010. Back then, Avaya, Cisco, NEC, and Siemens dominated the show floor and the keynote stage. This year Amazon, Google, Microsoft, RingCentral, and Twilio stole the spotlight, leaving only Cisco as an incumbent. What’s happening and why?

Read More

Topics: Legacy - Voice, Fax, Modem, Events, Communications Application Development

Actionable Data VS Big Data – Knowing the Difference for Smarter Decision Making

by Miguel Lopes

Mar 31, 2017 11:07:08 AM

The cloud brought us the age of Big Data and the Internet of Things (IoT). We solved the compute and storage problems (became cheap) and managed to scale resources at a snap of a finger or with a couple lines of code. We can now store unmeasurable quantities of information and make educated decisions based on that…or can we?

Read More

Topics: NFV/SDN & Cloud, Internet of Things, Communications Application Development

A ‘TAD’ Bit of Hustle Goes a Long Way – TADHack and Enterprise Connect 2017

by Vince Puglia

Mar 29, 2017 2:04:55 PM

I respect hustle, and in my opinion, hard work trumps talent. Gary Vee (Gary Vaynerchuk) said it best: WORK. That’s how you get it. But often the most difficult part for any venture is taking the first step and not knowing where to start.

Read More

Topics: WebRTC and Multimedia VAS, Communications Application Development

Reverse 911 – A Use Case for Call Progress Analysis

by Alan Percy

Mar 16, 2017 11:03:23 AM

Remember as a kid your TV show or radio broadcast being interrupted by an announcement, “this test of the Emergency Broadcast System, followed by the squeal of a test tone?  Reverse 911 has essentially made that old system obsolete – what is Reverse 911 and how does it work? 

Read More

Topics: Legacy - Voice, Fax, Modem, Signaling, Communications Application Development

Unified Experience in a Unified Communications World

by Miguel Lopes

Mar 15, 2017 9:50:21 AM

Unified Communications (UC), more than a buzz word, has become such a loose term that everyone uses it without thinking twice when referring to any sort of enterprise voice and video services.

 

But what is the true meaning of UC and, more importantly, what are the implications to achieve true UC? Conversations focus so much on the technology that participants tend to lose track of what is the ultimate goal. The goal is to simplify the way enterprises communicate through different channels and to not add additional complexity.

Read More

Topics: WebRTC and Multimedia VAS, VoLTE/VoWifi & IMS, IPX, Communications Application Development

An IoT Addiction Gets Satisfied at MWC 2017

by Alan Percy

Mar 6, 2017 1:28:38 PM

Mobile World Congress 2017 wrapped up on Thursday, bringing a close to the seemingly infinite exposition of mobile and wireless technologies.   From what you would expect in wireless base stations, antennas and what seems like a bazillion handset vendors, the event is also home to a wide range of network and mobile applications.  As a self-professed Internet of Things and home automation “junkie”, this was a chance to feed my addiction and see what was possible for both my home and in the spring house that feeds our shared water system at our recreational property on Rushford Lake.

Read More

Topics: Events, Internet of Things, Communications Application Development

How Service Providers Can Avoid Becoming A Bit-Pipe

by Jim Machi

Feb 21, 2017 2:34:55 PM

I was recently talking to STL Partners / Telco 2.0 and we had a discussion about service providers now facing the similar disruption from over-the-top (OTT) players in enterprise communications as they saw with consumers. It’s an interesting issue. The “bring your own” app phenomenon has started, and enterprises are starting to see their  employees bringing WhatsApp and WeChat to the office to use for work, similar to how I brought non-enterprise Skype to the office to use

Read More

Topics: WebRTC and Multimedia VAS, VoLTE/VoWifi & IMS, Signaling, Communications Application Development

What to Expect at MWC 2017

by Jim Machi

Feb 14, 2017 11:35:27 AM

Mobile World Congress is coming up soon and it’s always fun to speculate on industry marketing trends one might expect to see.  First of all, with a generally poor 2016 for telecom infrastructure vendors, which comprise the bulk of the companies with MWC booths, we’ll probably see an overall muting of far out expensive “come look here” marketing and parties. I do expect to see three main trends, though

Read More

Topics: Events, Internet of Things, Communications Application Development

Real Time Web Analytics