Dialogic Blog

Why Media Gateways Anymore?

by Jim Machi

Nov 7, 2017 9:12:00 AM

This past summer, I wrote a few blogs relating to older technologies such as PSTN, SS7, Fax, etc.  At Dialogic, part of what we do is live in the world of bridging these older technologies to today.  The older technologies live on longer than any of us might imagine, and we have customers who still buy these technologies for various reasons – all revolving around the networks still being used, no matter how much we hear about LTE. And thus, there is business for them and thus, us to be had.

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Topics: Fax, Modem, TDM, Signaling

MVNO’s Need Their Own Infrastructure To Differentiate

by Jim Machi

Aug 8, 2017 10:11:50 AM

Mobile Virtual Network Operators (MVNOs) are increasingly investing in their own infrastructure. Why?  Because running on someone else’s mobile network and trying to differentiate via marketing / branding isn’t good enough anymore.  So MVNO’s are putting in some of their own infrastructure to use with the host network to create functional differentiation in addition to the marketing differentiation. 019 Telzar in Israel has recently done this, and it resulted in a 50% increase in its customer base in 5 months. Mobile Virtual Network Enablers (MVNEs) have also emerged to supply the infrastructure differentiation to the MVNO’s, so the MVNO itself doesn’t have to invest in the infrastructure.

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Topics: WebRTC, Fax, Modem, TDM, VoLTE/VoWifi & IMS, 3G, 4G, 5G, and WiFi, IPX, Signaling

Unified Communications Murkiness

by Jim Machi

Jun 27, 2017 9:02:00 AM

Everyone is talking about UC these days.  But what is it?  And why hasn’t everyone deployed it yet?

First of all, UC is a murky topic.  Unified Communications at it’s most basic level is voice, email and presence/IM capability in an application.   And some companies are very particular about saying they have UC apps because they have the basic ones.  But UC can also mean voice conferencing, video conferencing, text messaging, collaboration / document sharing, and fax.   And this contributes to different price points and target market fit. 

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Topics: WebRTC, Fax, Modem, TDM, Communications Application Development

SIP Trunks and Whaaaat???…Gateways…but not SBCs?

by Jim Machi

Jun 20, 2017 9:03:00 AM

Back in March, I wrote a blog about the PSTN sunset. But in reality legacy technologies are still in use.  I know this since we still sell them. Certainly, IP is growing and SIP Trunking is growing, but for most companies this means a gradual transition, not a full scale wipeout of existing technology.

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Topics: Fax, Modem, TDM, Signaling

Fax Still Going Strong

by Jim Machi

Jun 13, 2017 9:00:00 AM

Last week, I had the pleasure to meet with most of our Japanese fax customers in Tokyo.  Fax, like many PSTN technologies, continues to endure and keep going way past what the “pundits” may have predicted.  To me, that is because the pundits live in a very advanced world, and don’t understand how economics really shape enterprise business decisions. 

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Topics: Fax, Modem, TDM

Is the Cisco VNI Right?

by Jim Machi

May 23, 2017 9:20:00 AM

I come across many business plans that utilize the Cisco VNI, and these business plans and business often speak of it as gospel.  I’ve even seen other analyst reports refer to the Cisco VNI as well.  The Cisco VNI has been a great tool for many of us in the industry, and I have been reading it for as long as it’s been available, which is at least 10 years running.  And it’s a great tool for sure, one of the best. 

But is it right? 

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Topics: Fax, Modem, TDM, Guides: How-to's, Infographics, and more

ITW – Will There Ever Be A Return To The Good Ol’ Days?

by Jim Machi

May 9, 2017 11:35:33 AM

International Telecoms Week (ITW) is where all the interconnect carriers come to work out minutes exchange pricing and routes.   Dialogic has had a consistent presence for over 15 years -  not because we do any minutes exchange, but because we have a large customer base of carriers using our softswitches and SBCs that do. As such, just like MWC, this is a great place to meet with our customers and prospects.

But this is a challenging industry.

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Topics: Fax, Modem, TDM, Events, VoLTE/VoWifi & IMS, IPX

Is It Over for SMS?

by Jim Machi

May 2, 2017 10:13:58 AM

According to some research from the GSMA, all is not lost with the SMS battle against the IP messaging services. With WhatsApp, Facebook Messenger, and WeChat at about 1 billion monthly active users, it would seem that it’s just a matter of time before SMS becomes extinct.  However, according to this report, “SMS retains its lead in markets that were early adopters of unlimited SMS bundles,” which makes sense.  Start using it and you get used to it, especially if there are no extra charges.

What does this mean for service providers? 

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Topics: WebRTC, Fax, Modem, TDM, VoLTE/VoWifi & IMS, Signaling

Voice Hacking - No Victim Is Too Small

by Miguel Lopes

Apr 28, 2017 9:48:23 AM

Everywhere in the world, small and big enterprises spend a considerable part of their budget on Antiviruses, Firewalls, and other appliances to protect their network and data. The typical network hacker usually targets the larger enterprises which are potentially a better mark with deeper pockets and lucrative secrets to keep. The PBX hacker though does not care about your enterprise size, because you can be as lucrative as any other company one hundred times bigger than you. When telephony shifted to IP, it brought many advantages, but it also exposed the voice to the same threats as the network.

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Topics: Fax, Modem, TDM, VoLTE/VoWifi & IMS

A New Age In Enterprise Collaboration

by Alan Percy

Apr 4, 2017 1:01:00 PM

If I had a time machine, I’d take you on a trip back in time to VoiceCon 2010.  It’s not that long ago, just 7 years. You’d recognize much of the event that we now call Enterprise Connect – the same Gaylord Palms with Eric Krapf and his team.  But you’d notice some very different participants in 2010. Back then, Avaya, Cisco, NEC, and Siemens dominated the show floor and the keynote stage. This year Amazon, Google, Microsoft, RingCentral, and Twilio stole the spotlight, leaving only Cisco as an incumbent. What’s happening and why?

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Topics: Fax, Modem, TDM, Events, Communications Application Development