Dialogic Blog

Taking VIVR to the Next Level with Progressive Web Apps

by Louis Subirana

Sep 12, 2017 4:19:39 PM

For many years, native mobile apps have been the best way for a company, perhaps like yours, to get into your customer’s hands… literally. With the touch of an icon, smartphone users can load an app and access the services your company, big or small, provides. Today, the iTunes App Store and Google’s Play Store are the place to be, but this may be disrupted in the near future with the emergence of Progressive Web Apps (PWAs). In the last year or so, PWAs have become an increasingly popular way to build next generation apps, and we here at Dialogic, are using them to build Visual IVR interfaces that look and feel great on mobile devices.

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Topics: Contact Center and Customer Care, Internet and Web