Dialogic Blog

Dialogic PowerMedia MRF – A Solution You Can Depend On

by Chris Boulton

Sep 25, 2018 9:00:00 AM

I was lucky enough to be welcomed into the Dialogic fold nearly four years ago – time flies. After being part of a great experience in creating a new start-up company from scratch, Dialogic seemed to be the perfect landing place for our “baby.” I often ask myself why the marriage was perfect, and so thought I would share some musing of my experience to date as it is an analogous story to those of both new and existing Dialogic customers.

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Topics: Unified Communications and Collaboration, Internet and Web, Media Server Software

Enabling WebRTC with the Dialogic PowerVille Load Balancer

by Chris Boulton

Jul 16, 2018 2:00:00 PM

I am regularly asked questions from customers wanting to WebRTC-enable their existing or new deployments. If this applies to you, then why not make life easy for yourself and take a good look at the Dialogic PowerVille Load Balancer (LB)?  Whether you are looking to complement your existing solutions with WebRTC (Web Real-Time Communications) technology or deploy an exciting new service in your network, the PowerVille LB should be a key enabling technology in your solution.

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Topics: WebRTC, Communications Application Development, Internet and Web

Least Cost Clouding

by Vince Puglia

Jul 9, 2018 2:00:00 PM

If you’ve spent time in or around the telecom industry, then you’ve inevitably heard the term ‘Least Cost Routing (LCR)’. If not, here you go:

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Topics: NFV/SDN & Cloud, Voice and Video, Internet and Web

Progressive Web Apps – Go Full Screen on iOS!

by Louis Subirana

Nov 29, 2017 2:58:36 PM

In my first blog post, I talked about how Progressive Web Apps are a perfect fit for Visual IVR. In my mind, any web application being built now must take full advantage of what Progressive Web Apps (PWA) offer:

  • Service worker (background JavaScript code that can enable a PWA to run without an internet connection, amongst other things) helps you build PWAs that are less expensive and faster to build and are immediately accessible and updateable through your browser.
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Topics: Contact Center and Customer Care, Internet and Web

Learning About Cloud Communications and WebRTC From Home

by Vince Puglia

Nov 29, 2017 12:13:27 PM

 

Quickly realizing video and WebRTC are becoming “must have” features for applications in IoT, security, customer support, and social applications - Dialogic teamed up with Telestax to launch a free Cloud communications and WebRTC workshop series. The workshop was designed to give developers and non-developers hands on experience with building feature rich real-time communication applications. We traveled the world delivering these workshops to hundreds of individuals, building in hours what in the past took weeks even months. There was only one issue..... You needed to be physically at the workshop in order to participate. Until now!

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Topics: Communications Application Development, Internet and Web

Taking VIVR to the Next Level with Progressive Web Apps

by Louis Subirana

Sep 12, 2017 4:19:39 PM

For many years, native mobile apps have been the best way for a company, perhaps like yours, to get into your customer’s hands… literally. With the touch of an icon, smartphone users can load an app and access the services your company, big or small, provides. Today, the iTunes App Store and Google’s Play Store are the place to be, but this may be disrupted in the near future with the emergence of Progressive Web Apps (PWAs). In the last year or so, PWAs have become an increasingly popular way to build next generation apps, and we here at Dialogic, are using them to build Visual IVR interfaces that look and feel great on mobile devices.

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Topics: Contact Center and Customer Care, Internet and Web