Dialogic Blog

The Evolution of the Software Media Server

by Jim Machi

Jan 9, 2018 5:30:00 AM

As part of Intel in the late 1990’s the Dialogic division saw a window into the incredible processing power of the forthcoming Intel CPUs and decided to port the media processing DSP functions such as echo cancel, play/record, codec creation, conferencing and speech processing, to name a few, to the Intel processor.

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Topics: WebRTC, VoLTE/VoWifi & IMS, NFV/SDN & Cloud, Communications Application Development, Voice and Video, Internet and Web

STPs keep going

by Jim Machi

Jan 8, 2018 9:30:00 AM

When I’m meeting with customers, usually I do a brief overview of our product line.  While we have all the cool software and NFV and AWS based network infrastructure, we also have some more traditional products.   And when our customers find out we sell Signaling Transfer Points (STP) and other SS7 products, they sometimes are astounded these nodes are still being sold.

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Topics: 3G, 4G, 5G, and WiFi, NFV/SDN & Cloud

Considerations for Cloud Based SBC's, Part 2

by Jim Machi

Jan 3, 2018 5:00:00 AM

 

As Infrastructure as a Service (IaaS) takes hold, which means there are key communications infrastructure nodes running your business that are now out of your physical control because they are running in the cloud, the ability to understand how these nodes are performing is more critical than ever. 

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Topics: 3G, 4G, 5G, and WiFi, NFV/SDN & Cloud, Analytics

Considerations for Cloud Based SBCs, Part 1

by Jim Machi

Dec 19, 2017 10:30:00 AM

As more and more enterprises are turning away from CPE based equipment to cloud-based services, Infrastructure as a Service is becoming more prevalent.  One of the key infrastructure nodes that will be required on these enterprise IP-based virtual networks will be SBCs.  These SBCs will still be required to serve their traditional roles including securing the network border and media transcoding for the cloud-based services, such as Unified Communications, that they support.  

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Topics: 3G, 4G, 5G, and WiFi, NFV/SDN & Cloud

2018 (likely wrong) Predictions

by Jim Machi

Dec 12, 2017 11:00:00 AM

Last year, I refrained from making any telecom predictions.   And no one complained.  And this year I was content to continue down that path.  However, I got an offer I couldn’t refuse regarding making 2018 predictions for the Fast Mode 2018 Trends and Outlook, so I did. The full article is linked below.

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Topics: 3G, 4G, 5G, and WiFi, NFV/SDN & Cloud, Internet of Things

Future of the Multifunction Peripherals (MFP)

by Jim Machi

Aug 1, 2017 9:01:00 AM

MFP’s (Multifunction Peripherals) take up valuable real estate in an enterprise office environment.  As the world goes more digital and more green, it stands to reason that there will be less printing, less scanning, and less faxing. But they will remain essential to the office for when you do need to print, scan, or fax. So, what can you do with them to maximize the real estate?

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Topics: WebRTC, 3G, 4G, 5G, and WiFi, NFV/SDN & Cloud, Communications Application Development

Unified Communications in the Cloud

by Jim Machi

Jul 18, 2017 9:21:50 AM

A couple of weeks ago, I explored the migration to Unified Communications and gave my point of view about how the migration is somewhat determined by economics and the fact that enterprises have already set in place communications systems that have been paid for and work.  But let’s say that you as an enterprise have determined the time is right to move to UC.  Should it be premise-based or cloud-based?   Some enterprises are worried about losing control and want on-premise equipment.  But for many enterprises, UCaaS is the way to go as long as they are satisfied with the Quality of Service (QoS) and security.  And by now, so many enterprises have moved to cloud-based UC that there are more than enough use cases and proof points that QoS and security issues have largely been overcome.

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Topics: WebRTC, NFV/SDN & Cloud, Communications Application Development

Can Communications Service Providers Turn Dumb-Pipes to Differentiated Services? (Part 3) – Conversational User Experience

by Peter Kuciak

Jun 15, 2017 2:51:52 AM

 

This is part 3 of the blog series. You can read parts 1 and 2 by clicking the links below.

Part 1  

Part 2

One of the recent “hot” products entering the market are smart speakers.  No, I’m not talking about a speaker that will refuse to play Nickelback or clean up the modern music to adjust language for family consumption (that is actually not a bad idea). I’m talking about products like Google Home, Amazon Alexa, Apple, and soon, many other smart speaker devices that will no doubt flood the market in consumer, enterprise, and industrial applications.

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Topics: WebRTC, NFV/SDN & Cloud, Internet of Things, Communications Application Development

Can Communications Service Providers Turn Dumb-Pipes to Differentiated Services? (Part 2) – Wild Wild West of Internet of Things

by Peter Kuciak

May 31, 2017 9:51:53 AM

This is part 2 of the blog series "Can Communications Service Providers Turn Dumb-Pipes to Differentiated Services?" Read part 1 here

Ok so let’s start this blog with a definition.  The Internet of Things is “the interconnection via the Internet of computing devices embedded in everyday objects, enabling them to send and receive data.” Based on that simple definition, I’m starting to understand the absolute “chaos” the market is experiencing from IoT devices flooding the shelves at BestBuy and other retailers. And I have a feeling we are just starting to accelerate in this area.

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Topics: WebRTC, NFV/SDN & Cloud, Internet of Things, Communications Application Development

XMS 3.3 – Outbound Calling and Notification

by Alan Percy

May 5, 2017 2:18:05 PM

This is the second of a multi-part blog series, explaining some of the many features and functions found in the newly released PowerMedia XMS 3.3 software.

Outbound calling applications – reverse 911, contact center call-backs, medication reminder notifications, and conferencing applications all depend on detecting whether an outbound call was completed, and then, whether it was answered by a person or a machine.   Correctly detecting the success (or failure) of an outbound call allows an application to decide whether to retry the call, leave a voice message or connect the call to an agent.  Dialogic has been a leader in developing reliable Call Progress Analysis (CPA) algorithms since the early board-level DSP products, carrying this expertise to XMS. 

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Topics: WebRTC, NFV/SDN & Cloud, Communications Application Development