Dialogic Blog

MVNO’s Need Their Own Infrastructure To Differentiate

by Jim Machi

Aug 8, 2017 10:11:50 AM

Mobile Virtual Network Operators (MVNOs) are increasingly investing in their own infrastructure. Why?  Because running on someone else’s mobile network and trying to differentiate via marketing / branding isn’t good enough anymore.  So MVNO’s are putting in some of their own infrastructure to use with the host network to create functional differentiation in addition to the marketing differentiation. 019 Telzar in Israel has recently done this, and it resulted in a 50% increase in its customer base in 5 months. Mobile Virtual Network Enablers (MVNEs) have also emerged to supply the infrastructure differentiation to the MVNO’s, so the MVNO itself doesn’t have to invest in the infrastructure.

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Topics: WebRTC, Fax, Modem, TDM, VoLTE/VoWifi & IMS, 3G, 4G, 5G, and WiFi, IPX, Signaling

Enhancing Avaya Solutions with Advanced Dialogic Technology

by James Rafferty

Jun 14, 2017 2:58:15 PM

Dialogic is a Technology Partner in the Avaya DevConnect program—an initiative to develop, market, and sell innovative third-party products that interoperate with Avaya technology and extend the value of a company’s investment in its network. In recent years, Dialogic has tested numerous products with various Avaya subsystems such as the Avaya Aura platform, which provides a foundation for several of Avaya’s customer engagement solutions.  Products which have been tested and certified as Avaya Compliant in recent years include the IMG 2020 Integrated Media Gateway, the PowerVille™ Load Balancer and the Controlswitch™ System

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Topics: WebRTC, VoLTE/VoWifi & IMS, Signaling

The True Future-Ready Session Border Controller

by Jonathan Knop

May 18, 2017 10:52:20 AM

Service providers of all types are experiencing significant challenges causing them to re-evaluate existing business models and look for more innovative ways to transform themselves both technically and commercially. 

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Topics: VoLTE/VoWifi & IMS, IPX, Signaling

ITW – Will There Ever Be A Return To The Good Ol’ Days?

by Jim Machi

May 9, 2017 11:35:33 AM

International Telecoms Week (ITW) is where all the interconnect carriers come to work out minutes exchange pricing and routes.   Dialogic has had a consistent presence for over 15 years -  not because we do any minutes exchange, but because we have a large customer base of carriers using our softswitches and SBCs that do. As such, just like MWC, this is a great place to meet with our customers and prospects.

But this is a challenging industry.

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Topics: Fax, Modem, TDM, Events, VoLTE/VoWifi & IMS, IPX

XMS 3.3 – Scaling Video Applications with SFU

by Alan Percy

May 3, 2017 12:50:23 PM

This is the first of a multi-part blog series, explaining some of the many features and functions found in the newly released PowerMedia XMS 3.3 software.

Based on a quick survey of our developer community, a major area of new application development is Multi-party video applications – bringing one-way or two-way video to contact center, education, transportation, and security applications.

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Topics: WebRTC, VoLTE/VoWifi & IMS, NFV/SDN & Cloud, Communications Application Development

Is It Over for SMS?

by Jim Machi

May 2, 2017 10:13:58 AM

According to some research from the GSMA, all is not lost with the SMS battle against the IP messaging services. With WhatsApp, Facebook Messenger, and WeChat at about 1 billion monthly active users, it would seem that it’s just a matter of time before SMS becomes extinct.  However, according to this report, “SMS retains its lead in markets that were early adopters of unlimited SMS bundles,” which makes sense.  Start using it and you get used to it, especially if there are no extra charges.

What does this mean for service providers? 

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Topics: WebRTC, Fax, Modem, TDM, VoLTE/VoWifi & IMS, Signaling

Voice Hacking - No Victim Is Too Small

by Miguel Lopes

Apr 28, 2017 9:48:23 AM

Everywhere in the world, small and big enterprises spend a considerable part of their budget on Antiviruses, Firewalls, and other appliances to protect their network and data. The typical network hacker usually targets the larger enterprises which are potentially a better mark with deeper pockets and lucrative secrets to keep. The PBX hacker though does not care about your enterprise size, because you can be as lucrative as any other company one hundred times bigger than you. When telephony shifted to IP, it brought many advantages, but it also exposed the voice to the same threats as the network.

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Topics: Fax, Modem, TDM, VoLTE/VoWifi & IMS

Consumers’ Evolving Communications Use Will Drive Enterprises To Change Their Customer Interaction Strategies

by Pamela Clark-Dickson

Apr 28, 2017 9:47:56 AM

Personal digital communications services are evolving rapidly. Consumers are now just as likely to use a chat app as they are to use a telco service to send a message or make a voice call. In addition, a number of chat apps have recently added video calling (among other features), taking their communications capabilities far beyond what most telcos offer, and further threatening telco revenues from their core services.

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Topics: WebRTC, VoLTE/VoWifi & IMS, Communications Application Development

Can a Class 4 Softswitch run in the Cloud?

by Jim Machi

Apr 25, 2017 10:16:49 AM

Can a Class 4 softswitch really run in the cloud?  This was a question I got at Mobile World Congress from a prospect because he was questioning whether a core telecom infrastructure node can actually run in the Cloud / AWS. The answer is yes, for sure - the networks have improved so much, and AWS has been running many mission critical, latency critical apps outside of telecom that a switch can certainly run in AWS. In fact, we have made the Dialogic NGN Softswitch and IMS MGCF (Dialogic ControlSwitch System) run on AWS and have already sold it and deployed it with customers.

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Topics: VoLTE/VoWifi & IMS, IPX, Signaling

The New Guard in Telecom: Amazon and Facebook

by Jim Machi

Mar 28, 2017 9:40:49 AM

Mobile World Congress, for me, has always been a combination of looking forward towards our future while at the same time reflecting on the massive changes I’ve seen in this industry.  I mean, years ago, who would have thought that Microsoft today would be both a large service provider and  an enterprise PBX behemoth via Skype for Business / Lync? (And I remember when Microsoft insisted Lync or whatever they called it back then was NOT a PBX.)  More recently we’ve seen Facebook and Amazon respectively become huge movers and shakers.  I saw it all in full force at MWC.

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Topics: WebRTC, VoLTE/VoWifi & IMS, NFV/SDN & Cloud