Dialogic Blog

Elhum Vahdat

Elhum Vahdat is the Vice President of Applications Marketing and is responsible for promoting and developing the (real-time communications) applications portfolio, which includes both service-ready and custom-developed applications. As the co-founder of APEX Communications (1989), which was acquired by Dialogic in February of 2016, he was responsible for all of APEX’s global marketing activities, including its suite of applications for network operators, TEMs, VASPs, contact centers, and enterprises.
 

Recent Posts

Rich Communications Services (RCS) – SMS/MMS 2.0

by Elhum Vahdat

May 6, 2016 6:00:00 PM

I recently heard from a colleague who was at Mobile World Congress this year that he actually saw a resurgence of Rich Communications Services (RCS)“Resurgence” is the right word, as RCS is not new, especially after the February 22nd press release from GSMA announcing that Google and some of the world’s largest and leading network operators are aligning behind RCS.

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Topics: Communications Application Development

Click-to-Call and WebRTC – The Perfect Marriage of Convenience and Technology

by Elhum Vahdat

Apr 22, 2016 6:00:00 PM

In one of my previous blogs, I used a video ACD example where I referred to Click-to-Call and WebRTC.  In this blog, I want to dig a little deeper and discuss the benefits of a WebRTC-based Click-to-Call application.

What makes the addition of WebRTC to Click-to-Call so blissful? 

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Topics: Communications Application Development

Hello, video. Where are you?  I am here with WebRTC.

by Elhum Vahdat

Apr 8, 2016 6:00:00 PM

Video in real-time communications has been coming for a long time. Unfortunately, its hype came way before it should have.  Service Providers knew it had potential, but were never sure how to “sell” it (price, market, etc.).  Also, let’s not forget the discussions around the bandwidth requirements of video.  So what has changed now that video is moving to the forefront once again?  One big reason… WebRTC.

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Topics: WebRTC, Communications Application Development

Definition of Digital – Customer Drives Decisions

by Elhum Vahdat

Mar 25, 2016 6:00:00 PM

Privacy vs. Security is all over the news and it is not going to go away any time soon, so you might as well sit back, enjoy this epic battle, and grab yourself a soda and some popcorn (I would like mine with butter please).

As Tim Cook, CEO of Apple, said, “The case is about much more than a single phone or a single investigation,“ and there is no doubt that it will affect  all of us and how we do what we do.  Of the dozens of articles I have read, the most relevant to me was not the whole privacy vs. security issue, but a few words recently written by Jason Bloomberg in his Forbes article The Apple vs. FBI iPhone Encryption Battle: What It Means For Enterprises

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Topics: Communications Application Development

SoftBank Deploys Web Conferencing App: A Big Seal of Approval for WebRTC

by Elhum Vahdat

Mar 11, 2016 6:00:00 PM

WebRTC is rapidly growing and will continue to grow in the years to come as its “usefulness” expands.  For example, it could be used in social media to initiate conversations or in the Internet of Things (IoT) to operate end-point devices.  All the big-boy browsers (Chrome, FireFox, Opera) and platforms (Android, iOS) support WebRTC with others looking to join, and technology players, such as Alcatel-Lucent, Aspect, Broadsoft, and Dialogic, are all behind it.  The point is that WebRTC is doing fine on its own among all other current methods of real-time communications.

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Hello, Welcome, and Thank You…  All Things RTC Applications

by Elhum Vahdat

Feb 26, 2016 6:00:00 PM

Hello and welcome to my (maiden) blog, which I call “All Things RTC Applications”.  As the new Vice Present of Applications Marketing at Dialogic, I look forward to sharing my experiences, thoughts, and insights as they relate to present and future real-time communications applications.

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Topics: Communications Application Development