Dialogic Blog

Irwin Lazar

Irwin Lazar is Vice President & Service Director at Nemertes Research. Irwin is responsible for leading research and consulting activities focused on unified communications and collaboration, digital workplace, mobility, contact center, and customer engagement. He has been covering the collaboration space as an analyst for over 15 years.

Recent Posts

Advanced Technologies are Coming, Are you Ready?

by Irwin Lazar

Mar 23, 2018 11:00:00 AM

Enterprise communications are on the cusp of a revolutionary transformation as advanced technologies like Internet of Things (IoT), artificial intelligence, including AI-assisted search, and virtual and augmented reality arrive to solve real-world collaboration challenges while enabling new services and capabilities.

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Topics: Internet of Things, Unified Communications and Collaboration

Achieving Success in the UCaaS Market

by Irwin Lazar

Mar 1, 2018 9:00:00 AM

UCaaS is growing as more and more organizations look to take advantage of improved agility, access to new collaboration features, and reduce costs by shifting their unified communications platforms to the cloud. As a result, UCaaS offerings are rapidly expanding both from traditional service providers looking to expand their business portfolios as well as from over-the-top software-as-a-service vendors building their UCaaS offerings from scratch. Succeeding in this growing, and increasingly competitive market, means successfully aligning your offerings with buyer demand.

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