Dialogic Blog

Kevin Cook

Kevin Cook is Dialogic’s President and CEO. Kevin has been with Dialogic since late 2008 and has served in various executive management positions including President and COO where he directed global operations for more than 700 employees in 30 countries. Prior to that he was EVP of Worldwide Field Operations where he was responsible for sales, marketing, services and our global go-to-market strategy. Before Dialogic, Kevin served as Vice President, North America at Avaya Inc., where he directed a 1700 person organization that spanned sales, services, and field marketing functions. Prior to that, he held senior level sales and operating positions at Lucent Technologies and AT&T. Kevin has degrees in Business Administration and Communications from the University of Wisconsin and is a member of various professional organizations.
 

Recent Posts

WebRTC: A traveler’s best friend

by Kevin Cook

Nov 5, 2014 8:15:00 AM

A traveler has been sitting at the airport for four hours, waiting anxiously for his plane to show up, when the gate agents relay the bad news: his flight to Paris has been cancelled. Within seconds, the massive line takes shape. Dozens of fellow travelers hound the gate agents, each hoping and praying that they can get rebooked on another flight that night. Other travelers search for the terminal’s information desks or bank of rebooking phones, only to discover the same lines and chaos. It’s the nightmare of airport customer service—and it’s something we’ve all experienced at one time or another.

 

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Topics: WebRTC