The appeal of IoT comes from the idea that many things will be automated. Our homes will take out our garbage for us, streetlights will turn on for us, crops will be watered for us, and perhaps most importantly, data will be collected and analyzed in real-time for us.
But what happens when it fails or the next course of action is something that is not within the capabilities of the machine, device, or sensor? That’s where real-time communications (voice, video, and messaging) would play an important role. Maybe the sensor for the garbage malfunctioned so it can’t detect whether the garbage is full, the light bulb in the streetlamp is blown so it needs to replaced, or there’s something blocking the irrigation system for watering the crops. These situations call for human attention and intervention. Real-time communications will become a critical feature within IoT applications that could save the workflow from descending into chaos.
Take a look at this infographic for more info on the role RTC will play in IoT.