Dialogic Blog

How Pairing IoT and UCaaS is Reshaping the Telecom Sector

by Frank Pratt

Dec 10, 2019 9:00:00 AM

Companies need to prepare for the future. With the expectation that the majority of apps will soon be adopted in the cloud and the use of online services will move to a dominant position, broad integration is necessary for companies to directly benefit.

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Topics: Internet of Things, Unified Communications and Collaboration

Hearing and Seeing the Difference in UC Platforms

by Miguel Lopes

Nov 7, 2019 9:15:00 AM

I've lost count on how many Unified Communications (UC) platforms are out there. It seems every week there is an announcement on a new vendor launching its own. It does not surprise me, as per most analysts, UC is a growing market with a market cap that is expanding by multiple billions of dollars year over year. Everyone wants a piece of that!

As in most market segments, in the UC market there are those vendors that took a risk and now are market leaders and others that came later, but by flexing their financial muscle were able to buy market share (you know who they are…). There are also the niche vendors that identified an interesting gap and are capitalizing on it. Independent of the type of vendor, in UC, there are base factors that can contribute to success or failure. One of these factors is audio and video quality. It is quite hard to collaborate when you have a poor experience on audio and video calls and conferences. A UC vendor could have the most advanced APIs or integrate with a multitude of applications, but if audio or video quality is not there and adaptable to different network conditions, then it is destined for failure.

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Topics: Unified Communications and Collaboration, Voice and Video

Microservices Architecture – What is it, and why should I care?

by Miguel Lopes

Oct 31, 2019 9:00:00 AM

Nerd alert! For a while I’ve postponed my chance to geek out about one of the latest buzz words in the telecom industry. Over the last few years, the telecom industry has been rampant with technical terms such as virtualization, network functions virtualization (NFV), orchestration, and lately containerization. Salespeople throw terms around like there is no tomorrow in hopes of getting prospects engaged and excited about their products. One term that is trending now is microservices architecture (MSA). Now, I did say I was going to geek out, but I promise not to get too technical, so hopefully, you will make it to the end of this blog.

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Topics: Unified Communications and Collaboration, Development Methodologies

Addressing the Pains of Collaborating with External Parties

by Miguel Lopes

Feb 26, 2019 8:00:00 AM

I am sure many of you have been or are currently involved in a project with one or more partners or vendors that demand frequent update calls. Typically, you would set up a conference bridge, exchange files via emails and, if required, send an instant message (IM) via SMS or some other OTT application. Does this scenario sound familiar? As time goes by,

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Topics: Artificial Intelligence, Unified Communications and Collaboration

How far can you go alone?

by Miguel Lopes

Jan 23, 2019 9:00:00 AM

“Effectively, change is almost impossible without industry-wide collaboration, cooperation, and consensus." – Simon Mainwaring

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Topics: Internet of Things, Artificial Intelligence, Unified Communications and Collaboration

2018 – Gone in a Flash

by Chris Boulton

Dec 20, 2018 9:00:00 AM

A common question I’ve heard asked over the past few weeks is, “Where did 2018 go?”. I genuinely can’t believe it myself as I sit here typing this blog. Traditionally a time for reflection and review, the end of the calendar year is also a time for thinking about aspirations and goals for 2019.

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Topics: NFV/SDN & Cloud, Internet of Things, Unified Communications and Collaboration, Media Server Software

The Dialogic BUZZ UC Platform Swiss Army Knife

by Chris Boulton

Oct 24, 2018 9:00:00 AM

 

Several weeks ago I wrote a blog that documented my time from a fledgling start-up company based in the UK to joining the Dialogic family. In that musing, I referenced the exciting experience over the last couple of years as the company reinvented itself into one that is lean, agile, and ready and able to succeed in the new world of virtualization and cloud. Remaining on the same theme, this blog delves a little deeper into the world of Dialogic to reveal exactly how we have remodelled the very core of the company from the ground up though our product offerings.

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Topics: Unified Communications and Collaboration, Internet and Web, Media Server Software

Dialogic PowerMedia MRF – A Solution You Can Depend On

by Chris Boulton

Sep 25, 2018 9:00:00 AM

I was lucky enough to be welcomed into the Dialogic fold nearly four years ago – time flies. After being part of a great experience in creating a new start-up company from scratch, Dialogic seemed to be the perfect landing place for our “baby.” I often ask myself why the marriage was perfect, and so thought I would share some musing of my experience to date as it is an analogous story to those of both new and existing Dialogic customers.

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Topics: Unified Communications and Collaboration, Internet and Web, Media Server Software

Telecom Meets Digital: Connected Car Solutions

by Peter Kuciak

Apr 12, 2018 9:00:00 AM

One of the latest technologies we’ve seen making its way to the market is the connected car. This technology provides consumers with increased comfort, vehicle analytics, and most importantly, enhanced safety features. While these features in and of themselves are impressive, the potential to do more is huge. By connecting solutions like the connected car with consumers’ smart phones and smart homes, for example, we can add tremendous value and improve overall user experience. This is where DialogicONE steps in.

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Topics: Internet of Things, Artificial Intelligence, Unified Communications and Collaboration

Advanced Technologies are Coming, Are you Ready?

by Irwin Lazar

Mar 23, 2018 11:00:00 AM

Enterprise communications are on the cusp of a revolutionary transformation as advanced technologies like Internet of Things (IoT), artificial intelligence, including AI-assisted search, and virtual and augmented reality arrive to solve real-world collaboration challenges while enabling new services and capabilities.

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Topics: Internet of Things, Unified Communications and Collaboration